OPEN NOW — 24/7 PLUMBING

1. Services Provided

VicWide Emergency Plumbing offers 24/7 plumbing services across Melbourne and surrounding suburbs. Our services include, but are not limited to:

  • Emergency plumbing
  • General plumbing maintenance
  • Hot water system repair and installation
  • Leak detection and repairs
  • Blocked drain clearing
  • CCTV pipe inspections
  • Gas fitting and repairs.

Please visit our Services page for a detailed breakdown of everything we provide.

2. Service Availability

We always strive to deliver plumbing services on time. However, service availability may be affected by factors beyond our control (such as extreme weather conditions or unforeseen emergencies). In these circumstances, we will communicate any delays or rescheduling as soon as possible.

3. Pricing and Payment

  • Quotes: We offer upfront pricing with no hidden costs. The quoted price will be provided before commencing any work.
  • Payment: Payment is due upon completion of the service unless prior arrangements have been made.
  • Methods: We accept various payment methods, including cash, credit/debit cards, and electronic transfers.

4. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee.

5. Warranties and Guarantees

We stand by the quality of our workmanship and materials. Our services come with a guarantee, and we only use quality parts sourced from trusted suppliers. Specific warranty details will be provided at the time of service.

6. Liability

While we take the utmost care on every project, VicWide Emergency Plumbing is not liable for:

  • Any indirect or consequential losses arising from our services.
  • Damages resulting from pre-existing issues or conditions unrelated to our work.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about the plumbing issue.
  • Providing safe and unobstructed access to the work area.
  • Notifying us of any hazardous conditions or materials on the premises.

8. Privacy

We are committed to protecting your privacy. Personal information collected is used solely for providing our services and will not be shared without your consent. For more details, please refer to our Privacy Policy .

9. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of VicWide Emergency Plumbing and is protected by intellectual property laws. Unauthorised use or reproduction is prohibited.

10. Governing Law

These terms and conditions are governed by both State and Federal law. Any disputes arising from these terms will be subject to the jurisdiction of the courts of Victoria.

11. Contact Information

If you have any questions or concerns regarding these terms, please feel free to get in touch. You can contact us via phone, email, or completely the online form :

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.