Years of Experience
Melbourne’s Trusted 24/7 Emergency Plumbers Since 2005
G’day, we’re Vic Wide Emergency Plumbing.
When a pipe bursts at 3 AM or a gas leak is detected on a Sunday afternoon, you don't just need a plumber; you need a reliable partner who answers the phone and shows up.
Founded in 2005 by Ihssan Alsabsabi, Vic Wide was born from a lifelong fascination with the trade. Growing up watching his father master the craft, Ihssan set out to build a plumbing company that Melbourne residents could rely on for honesty, transparency, and elite technical skill. What started as a two-person team has grown into a fleet of 7 rapid-response vehicles and a dedicated staff of 15 professionals, all committed to "The Vic Wide Way."
Meet the Team Behind the Tools
Our team brings over 40 years of combined industry experience to every job site.
- Ihssan & Sammy (Owners): Fully licensed master plumbers who still take an active role in ensuring quality across every project.
- Our Qualified Experts: Led by senior plumbers like George, Harry, and Charlie Prince, our team specializes in everything from complex gas fitting to precision roof repairs and mechanical plumbing.
- The Next Generation: We’re proud to mentor our apprentices: Cameron, Ken, David, and Oggy, training them to uphold the rigorous standards of License Number 117364.
Expertise You Can Verify
We don’t expect you to take our word for it. Our track record speaks for itself:
- 10,000+ Homes Serviced across Melbourne and surrounding suburbs.
- 100+ Factories & Industrial Sites
- 350+ Five-Star Reviews on Google and HiPages.
- Fully Insured & Compliant: Backed by $20 million public liability and $5 million indemnity insurance.
Our 4-Step "Stress-Free" Process
The Call
We gather the facts and dispatch a qualified plumber immediately.
The Quote
On-site assessment with a transparent, fixed-price quote.
The Repair
Expert workmanship using quality parts from trusted suppliers.
The Follow-Up
We tidy up, provide a full report, and follow up to ensure you’re 100% satisfied.
Our Promise: Every job comes with a Lifetime Warranty on Workmanship and full manufacturer warranties on all products. If it’s not right, we’ll make it right.
Why Choose Vic Wide Emergency Plumbing?
When you’re facing a plumbing crisis, you have plenty of options. However, we know many of our customers come to us after being let down by others. We’ve built our reputation on five core pillars that prioritize your property’s safety and your total peace of mind:
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True 24/7 Availability: We don't just say it; we live it. Our phones are never left to go to voicemail, ensuring prompt and reliable service from our experienced team when you need it most. If our primary line is busy, your call is instantly redirected so we can offer flexible appointment times that suit your emergency schedule. -
Upfront, Transparent Pricing: We believe in absolute honesty from the start—no "tradie math" or surprise charges. We provide clear, on-site assessments and competitive pricing with no hidden costs before any work begins. You will always know the cost before we start, giving you full control over your budget.
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Accurate Diagnostics & Quality Materials: We invest in technology that others don't, including $11,000 thermal imaging cameras to find hidden leaks behind walls without unnecessary demolition. To ensure our repairs stand the test of time, we use only high-quality parts and materials sourced from trusted suppliers.
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Local Roots & Professional Peace of Mind: Headquartered in Hoppers Crossing, we are locals serving the Melbourne community with deep local expertise. As fully licensed and insured plumbers (License #117364), we bring over 40 years of combined experience to every home and business, from Point Cook to Geelong.
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The Audit Standard & Guaranteed Workmanship: To ensure every job meets our elite standards, our dedicated internal audit team inspects completed projects. This allows us to offer comprehensive warranties on all products and services, backed by our guaranteed workmanship on every repair and installation.
Locally Owned and Operated
Why Our Customers Choose Us
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Focus on both Residential and Commercial plumbing projects
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Expertise in servicing and repairing all major plumbing brands, Maintenance plans to keep your plumbing systems in top condition.
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Specialising in both residential and commercial plumbing projects,
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Tailored solutions to suit your specific plumbing needs and budget.
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Expert gas fitters for safe and compliant gas installations and repairs